Home >> HP

Faq


Terms & Conditions

The following terms and conditions apply to all transactions made through this website. Please read the following terms and conditions carefully before accessing or purchasing in this website as no other terms apply. By using or accessing this website, you acknowledge that you have read and agree to these terms.

Disclaimer and Limitation of Liability to the Website

Our website and the materials herein are provided as they are. We make no representations or warranties, either expressed or implied, of any kind with respect to our website, our operation, contents, information and materials. We expressly disclaim all warranties, expressed or implied, of any kind with respect to the website or its use, including but not limited to the merchantability and fitness for a particular purpose. Your agree that our website, its directors, officers, employees or other representatives are not liable for damages arising from the operation, content or use of the website. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

Disclaimer and Limitation of Liability to Products sold

All of our products are guaranteed against defects for 30 days from the date of delivery. Except as expressly stated herein, we make no representations or warranties, either expressed or implied, of any kind with respect to the products sold in this website. Except as expressly stated herein, we expressly disclaim all warranties, expressed or implied, of any kind with respect to the products sold on this website, including but not limited to, the merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to our website arising from any product sold on the web site is the price of the product(s) ordered. In no event are our website, its directors, officers, employees, and representatives liable for special, indirect, consequential, or punitive damages related to the product(s) sold.

The products supplied by our Company are sold for use with certain products of computer manufacturers, and any reference to products or trademarks of such companies is purely for the purpose of identifying the computers with which our products may be used. Our Company and this Web site are neither affiliated with, authorized by, licensed by, distributors for, nor related in any way to these computer manufacturers, nor are the products offered for sale through our web site manufactured by or sold with the authorization of the manufacturers of the computers with which our products may be used.

Use

We grant you the permission to view this website for your own personal use provided that you agree to and accept without modification the notices, and conditions set forth in the 'Terms and Conditions'. The terms and conditions herein may not be altered, supplemented, or amended by the use of any additional documents that purport to be an agreement of the parties. Any attempt to supplement or amend this document in order to place an order for any product(s) that is/are subjected to the additional or altered terms and conditions will be considered null and void.

Errors and Mistakes Handling

While we strive to provide an error-free website, we cannot guarantee that all contents herein are 100% accurate and/or complete, including prices, product information, product specifications and product compatibility. As such, we reserve the right to correct errors in prices as they are discovered, revoke any stated offers and otherwise correct any errors, inaccuracies, or omissions. The right extends to orders that have already been submitted and accepted by our website.

Trademarks

The trademarks, used and displayed on this Site are registered and unregistered trademarks of the suppliers and manufacturers of the products offered for sale in this website. Nothing contained within this website should be considered as granting any right to use any trademark displayed in the website, without the prior written permission of the trademark owner.

General

We reserve the right to change the terms, conditions, and notices under which this website is offered without notice at any time. 

You hereby agree that no joint venture, partnership, employment, or agency relationship exists between you and our website as a result of this agreement or your use of this website. 

This agreement supersedes all prior or contemporaneous communications and proposals, whether electronics, oral or verbal, between you and our website with respect to this website.


F.A.Q

Payment FAQs


  1. 1. What payment means do you accept?
  2. 2. When is my credit card charged?
  3. 3. What do you consider my billing address?
  4. 4. Can I cancel an order?
  5. 5. Are credit card transactions safe?
  6. 6. Do you charge sales tax?

What payment means do you accept?
We accept credit card payment through PayPal payment system.
PayPal payment system supports VISA, MasterCard, Discover, eCheck and PayPal.

When is my credit card charged?
Your credit card is charged immediately upon completion of the checkout process. Sophisticated systems are set up to immediately send your order to our shipping department, where items are to be shipped out by the end of the following business day.

What do you consider my billing address?
Your billing address is the same address information on file with your credit card company. When entering this information during the checkout process it is important that you enter this information exactly as it appears on your credit card statement. If the information is not accurate, your card may be declined

Can I cancel an order?
Orders cannot be cancelled once the checkout process has been completed. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. We regret any inconvenience that this may cause you.

If you have any difficulties, please feel free to reach us by clicking the ‘Contact Us’ button on the website. We will get back to you shortly.

Are credit card transactions safe?
Absolutely! In fact, it's statistically safer to use your credit card over the Internet than in a restaurant or department store. Payments are gone through Paypal servers, which use Secure Sockets Layer (SSL), an encryption technology that works with Firefox, Netscape Navigator, Microsoft Internet Explorer, and AOL's browser, so that customer's personal information can be protected.

Do you charge sales tax?
No, there is no sales tax for any orders ( No Commercial Value).

Shipping FAQs


  1. 1. Can I come to your locations to pick up an item?
  2. 2. What will I be charged for shipping?
  3. 3. Who will deliver my orders?
  4. 4. How long will it take for my item to reach me?
  5. 5. How do I track my shipment?
  6. 6. What should I do if my shipment never arrives?
  7. 7. How do I ship items to a different address?

Can I come to your locations to pick up an item?
Unfortunately, we are not currently configured for individuals to come to our locations to pick up their orders. We are merely an office for processing the paperwork for these transactions.

What will I be charged for shipping?
Shipping and handling charges vary greatly depending upon the value of the materials and craftsmanship of the piece and its final shipment destination. The shipping and handling rates are clearly posted in each item’s description and are non-negotiable. Please consider this when placing your order.

Who will deliver my orders?
Items will be shipped by UPS, DHL and USPS.

How long will it take for my item to reach me?
Please note that business days, excluding Saturdays, Sundays and Public Holidays, are calculated in terms of delivery period. In general, it takes about 7 business days for delivery.

How do I track my shipment?
We ship your purchase before the end of the next business day after you have checked-out. We would send an e-mail with the tracking number so you can check the progress of your delivery at the carrier's web site.

What should I do if my shipment never arrives?
Please allow up to 7 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the ‘Contact Us’ button on the website. We will get back to you shortly.

How do I ship items to a different address?
During our checkout process, specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to street address.

Returns FAQs


  1. 1. How can I return or exchange an item?
  2. 2. Can I get a refund?
  3. 3. Can I return any product for any reason and receive a full refund?

Can I return or exchange an item?
Yes. Please review our Return Policy above to find out about returns and exchanges.

Can I get a refund?
If you are not satisfied with any of our product(s) in any way, we will gladly fix or replace the product at no charge when the product(s) are returned within 30 days of purchase.

Refunds are issued in the same form of payment as in the original transaction within 7 business days of receiving your return. Please review our Return Policy above for details on how to get a refund.

Can I return any product for any reason and receive a full refund?
No, we cannot refund shipping and handling. Due to our aggressive pricing, shipping charges are non-refundable unless we shipped incorrect item(s).